Online Reputation Management
for proactive growth

Stand out against the noise and beat the competition with a solution that helps you define your brand’s story.

Online reputation matters.
Take control with Sogolytics.

On social media, good news travels fast. Bad news travels even faster.  Identify your champions and help them share their stories online.

increase positive reviews
of patients evaluate reviews before choosing a healthcare provider.1
maINTAIN your reputation
34.7 %
of patients say a doctor's online reputation is critical – a higher percentage than in any other industry.2
83.3 %
of patients trust online ratings and reviews more than personal recommendations.2

In today’s digital age, reviews can get more appointments booked and services scheduled.

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Acquire new patients and attract top talent
with a better online presence

Automate the ask

With automated distribution, you can take the guesswork out of when to collect feedback and begin taking control of your reputation.

Get Alerted Immediately

Set up Rules and Alerts—like when you get a low CSAT score in a survey—to put out fires before they get out of hand and improve efficiency.

Create loyal patients

Monitor your NPS to identify promoters in your patients to amplify their voice online—or your detractors to understand what you can change for greater impact.

Control the focus

Guide what major sites you want your reviews to show up on and help direct your customers to them directly to increase your online reviews.

Integrations and API simplified

Salesforce, Zapier, Google Analytics—and thousands of others—can be easily integrated with the platform for efficiency and better data security.

Detailed results in just one click

The Omni All in One Report simplifies your analysis, and you can easily modify and customize the report to delve deeper.


Respond quickly to negative reviews, amplify positive voices, and manage your brand with one solution.
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In 2020, Virginia Physicians for Women received great feedback from their patient experience surveys. Still, it wasn’t translating into the positive Google Reviews they needed to build their online reputation. Implementing Sogolytics helped them jump from 43 total reviews online to over 290 and a rating jump from a 3.6 average to 4.6.

“There are some really smart people working at Sogolytics, and they’ve helped us figure out the best ways to develop surveys and create the best user experience, so that we’re not taking up too much of the participants' time but still getting the information we want,” said Katherine Bullock, Marketing Manager.

Expertly designed templates to get you started

Not sure where to start or need some inspiration to gain the data you need? Sogolytics houses an extensive survey template bank to support any project.

Start gaining feedback now!

Patient Satisfaction Survey
Patient Satisfaction Survey
Doctor’s Office Evaluation Survey
Doctor’s Office Evaluation Survey
Internal Satisfaction Survey
Internal Satisfaction Survey
Customer Service Feedback Survey
Customer Service Feedback Survey
See the Sogolytics Difference

Take a holistic approach to patient care with additional Sogolytics patient experience softwares.

Bring it all together by leveraging the complete solution. Sogolytics is designed to be your one-stop-solution to deliver a superior experience for everyone. Our integrated ecosystem enables you to see the complete picture while focusing in on different factors to better identify the nuances.

View key metric trends, measure employee & customer satisfaction, and keep an eye on feedback with a powerful ticketing solution that keeps you in the loop.

We understand that nothing happens in isolation, that’s why we are dedicated to creating solutions that give you the answers you need, easily.

Rethink Employee Engagement and Transform Your Work Culture
Why should providers care about online reviews?
What effect can a low star rating have on your business?
What are effective ways to improve your online reputation?
How is online reputation management also brand management?


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