Power Lunch Seminar

TAMPA, FLORIDA

WEDNESDAY, MARCH 22, 2023
12:00 - 1:00 PM EDT The Boheme, 325 S Orange Ave, Orlando, FL 32801
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Hours
Minutes

Event Description

In a study by Gartner, they found that customer satisfaction is expected to grow by 25% in 2023 in organizations that use AI. It’s undeniable that AI and Big Data management is disrupting and transforming experience processes. Combine this with shifting customer behaviors and expectations, and your customer experience management has to do more than report.

It must be powerful enough to be an operational tool of strategic planning and excellence while intuitive enough to support any user level. See the newest innovation in CX software with Sogolytics in an invite-only event Thursday, March 23rd, designed for customer experience leaders to exchange insights on:

Roll out an end-to-end CX strategy within weeks, not months
Discover root causes for dissatisfaction and create action plans to yield quick results
Boost online reputation and grow inbound leads

“I was blown away by the demo. I really didn’t expect all this in one platform.”

VP of Marketing

Financial Services

“I wish I had seen this demo sooner!”

HR Director

Healthcare

“I’m relieved to have found a solution that can handle all of the projects we have planned.”

CXO

Technology

Meet the hosts

Laurie Flanders

VP of Strategic Sales, Sogolytics

Laurie is the VP of Strategic Sales with Sogolytics. While she considers herself an advocate of all feedback, she specializes in financial services providers. This focus area makes perfect sense, considering Laurie spent over 14 years in the Financial Services Industry, with 8 of those in the Credit Union space. Harnessing the power of member and employee feedback, she has contributed to achieving record-breaking production results, encouraged next-level process and product improvements, and, most importantly, inspired epic culture enhancements.

Laurie Flanders

VP of Strategic Sales, Sogolytics

Laurie is the VP of Strategic Sales with Sogolytics. While she considers herself an advocate of all feedback, she specializes in financial services providers. This focus area makes perfect sense, considering Laurie spent over 14 years in the Financial Services Industry, with 8 of those in the Credit Union space. Harnessing the power of member and employee feedback, she has contributed to achieving record-breaking production results, encouraged next-level process and product improvements, and, most importantly, inspired epic culture enhancements.

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