79%
left a competitor for us
100%
EU Safe Harbor Compliant
Closing the loop is more than just jargon. When someone reaches out, how efficiently is your team able to collaborate internally to resolve the request, follow up in a timely manner, track completion, and monitor satisfaction? Bring your answer to our team of experts and we’ll be glad to close the loop with you on a custom solution and pricing to meet your needs.
Why SogoConnect
Keep your community connected and your team accountable with a customized solution that brings together feedback and conversations from across numerous channels, directs follow-up efficiently, and makes it easier to track and escalate critical conversations quickly.
Omni-channel listening
Collaborative internal workflows
Critical alert triggers
Closed-looped
feedback
Customer service
Customer satisfaction tracking
Key metrics, reports, dashboards
Ready to listen up? We offer a scalable help desk and ticketing solution that allows you to choose and pay for only what your team needs.