Maintenance Request Form Template and Questionnaire

Number of pages 2 Number of questions 10 Number of times used 682

Time to complete 5 minutes(approx.)

Supervising housing and building maintenance is never easy. To keep things running smoothly, it’s essential to have an efficient system in place to manage maintenance concerns at all times. Whether it’s a leaky faucet, a broken window, or an electrical malfunction, all issues need to be handled quickly. Residents may reach out to you at any time through any channel – in person, by phone or text, through email, or even via your own app or site. Bring everything together and streamline your processes with a maintenance request form. Not sure where to start? Check out our free maintenance request form and customize it to meet the needs of your community members.

Manage and Maintain Efficiently

  • Website EmbeddingMake it easier for tenants to reach out to you if and when they need help. Our maintenance request form templates can be easily customized to match your style and easily embedded in your website or resident portal. In addition to streamlining requests, embedded forms make it easier for residents to submit real-time requests at any time.
  • Automated Responses Dealing with maintenance requests can be very stressful, both for you and your residents. By keeping everyone in the loop, you can keep everything running as smoothly as possible. Tenants kept in the dark are likely to follow up repeatedly about the status of their requests, but our integrated systems can send automated reminders, follow-ups, and alerts to keep everyone on the same page.
  • Closed-Loop Feedback Not all concerns are equally urgent. An electrical problem can take precedence over a leaky faucet, for example. That’s why in addition to the maintenance request form template, our advanced platform helps you monitor, flag, and effectively respond to complaints with a closed-loop feedback system. This improves efficiency by prioritizing critical tickets to ensure that those concerns are resolved as quickly as possible.


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