Your feedback efforts don’t exist in a vacuum, but depend on and reinforce other systems and initiatives in your organization. Designed to succeed in complex and multi-faceted data environments, SogoCX provides the API, CRM and other integrations you need to ensure data integrity and facilitate effective data integration throughout the enterprise.
- Improve analytics
- Create customer profiles
- Pursue drill-downs
CRM, HRIS, ERP, and Marketing Automation Integration Unite customer experience and operational data together to actively address customer demands while improving your underlying data quality. API Integrations SogoCX comes with the connectors you need for integrations with Salesforce, Zapier, Google Analytics, and more. Data Import/Export Your customer experience data, your way: you can move your data in the formats you prefer, such as CSV, HTML, and Business Intelligence. Custom Integrations Need something more? Custom software integrations are available upon request.
ISO 27001 Certified We meet or exceed stringent ISO 27001 best practices for data security and business processes, including all legal, physical, and technical controls. HIPAA Compliance You can securely and lawfully gather healthcare-related customer experience data without compromising feedback quality. GDPR Ready SogoCX is built to comply with international standards for collecting and storing customer data.