With Sogolytics, you can optimize experience management to discover what resonates with your patients and staff. It’s an out-of-the-box solution that scales as you do.
Get started quickly and launch surveys within days, or for more robust implementations, your data and systems can be fully automated within weeks.
Keep an eye on the total view to better understand your patients and staff, and then zero in on each touchpoint to provide exceptional care and support.
Tap into the pulse
Innovate the idea of care
Break down internal silos
Reduce stress with seamless integrations, the flexibility to adapt as you learn, and real-time results.
Gather patient experience feedback through email, mobile chat, web forms, SMS, and more. Collect data at the right time, via your patients’ preferred channel.
Collect the patient feedback you need to comply with the HCAHPS survey with our advanced healthcare survey software.
Automate surveys and simplify delivery. SogoCX integrates with your EHR or CRM system to bring all of your patient experience data together.
Fully HIPAA compliant and ISO 27001 certified, SogoCX safeguards patient health information through strict security standards.
Take a holistic approach to healthcare with a comprehensive suite of solutions to meet your needs.
A healthy system requires balance, which is why Sogolytics offers a full set of tools to tackle healthcare data collection and experience management.
Start with intake forms and simple feedback collection in SogoCore. Prioritize patient experience at every stage of care with the power of SogoCX. Flip to SogoEX to focus in on your employees’ experiences, from pulse to engagement and professional development and assessment. Encourage follow-up or outreach around the clock with SogoConnect, a streamlined ticketing system.
Sogolytics makes it easier to bring together insights from your stakeholders so you can provide better care, better connections, and a better community.
Want to understand your patient satisfaction or conduct patient risk assessments? Or maybe you’re looking to gather patient feedback on clinic visits or want to delve into patient outcomes. No matter your needs, Sogolytics has a wealth of survey templates to help get you started on any project.
Start from a template in the bank, but it doesn’t have to stop there. Customize it to fit your needs and gather the data to inform smarter decisions. Need some help? We’re only a click away from helping you be successful.
It’s an integral part of healthcare and the quality of care. Patient experience focuses on the perception of service, care, or facility the patient has, and it’s an important voice to echo through your strategies.
There are several ways you can improve patient experience, but the best way is to remember PED—or patients, employees, and data. The voice of the patient has been proven to improve patient satisfaction and patient outcomes. Your staff is crucial to providing excellent service, caring for patients, and promoting positive work environments for their peers. With data, you can delve into what your patients and employees are really telling you for a complete view of where to invest resources.
Your online reputation may be the difference between gaining patients or not. On average, 71% of patients use reviews when deciding on a new doctor. Boosting your online reputation can help you acquire new patients and retain your current ones!
By analyzing patient experience data, you can identify potential risk areas for your patients and act. This, with clinical data, gives a more comprehensive view of the patient, enabling better risk analysis. What’s great is that doing this can also improve patient satisfaction, safety, practice efficiency, and online reputation!